"Beginner" difficulty level models can be assembled by people over 7 years old.
Models with an "Intermediate" level of difficulty are recommended for people over 10 years of age. For children under this age it is advisable that they be supervised or assisted by adults.
The models with the "Advanced" level of difficulty are recommended for people over 14 years of age.
These recommendations may vary according to the abilities of each person.
They are made from Trupán wood (MDF), made under strict quality standards and environmentally friendly manufacturing certificates.
The models are designed to be assembled without the need for glue, since they are joined by friction between the pieces.
However, if your intention is to manipulate them constantly to show them or as a visual support for scientific dissemination and teaching, it is convenient to apply small dots of glue in the areas of least contact between the pieces; that is, between pieces whose sockets are small due to the very physiognomy of the skeleton.
You can use any glue: from cold glue to glue stick.
Yes, we can currently ship from Chile to more than 30 countries.
To find out if we have shipments available to your country, please do the following: once you are in the shopping cart, enter your shipping information including your postal code. After that, the system will tell you what types of shipments we have available for that address.
If you live in a country that does not have available shipments, you can fill our contact form to verify if it is possible to add your country to the list of destinations. After that, we will notify you via email when you can place your order.
This varies depending on each country. We recommend you investigate the customs policies of your country before placing an order.
In our online store you can make payments through PayPal.
If you don't have a PayPal account yet, you can go to paypal.com and check there the registration conditions, value of transaction fees and other relevant information.
If you are in Chile, the maximum period is 10 days, from the time you receive the purchase confirmation email until it reaches your hands.
If you are in another country, the arrival time will depend on the total weight of your order and the type of shipment you choose.
In the case of regular shipping, if it does not exceed 2kg the order will take 4-6 weeks. If the weight is greater than 2Kg. and up to 5Kg. arrival time will be 2-3 weeks.
In the case of express shipping via Fedex, the arrival time will be 7 to 10 days regardless of the weight of the package.
If you choose regular shipping, your order will arrive through the official postal service of your country. To check the status of your order you can enter the website of the postal service of your country and follow up with your order number.
If you choose express shipping via Fedex, you will receive your order through that company. On their website you can check the status of your package using your tracking code.
In any case, we will regularly send you opportune emails informing you about the different status changes of your order.
You can write to us through the contact form to verify if it is possible to add your country to the list of destinations.
Later we will notify you via email when you can place your order.
If you are in Santiago de Chile you have the option to pick up your order.
We recommend that you previously coordinate with us through WhatsApp (+56 9 7745 6440) or Instagram (@wonder_artistic_models). The delivery is made in the commune of Ñuñoa.
In the event that the store pickup option is not automatically activated, you will only have to enter the free shipping coupon ENVIO0 (where "0" is a zero).
We have a protocol for parts replacement and you only have to bear the shipping costs.
If you are not in Chile, we recommend receiving the replacement in a new order, since you will have to assume the shipping costs, which would be practically the same as those corresponding to sending a complete model.
Yes, as long as the paint is not too runny as moisture can damage the material. If the paint you are applying is mixed with water, you should achieve a viscosity similar to liquid milk.
You can clean them dry with the help of a brush.
If possible, move them armed. If this is not possible, we recommend that you keep the templates that the pieces come in to keep them there during the trip.
It is recommended that you place an adhesive tape on the back of the templates, disassemble the model and place the pieces on the templates so that they are in contact with the adhesive tape.
You can then wrap all the templates in a similar way to how they were when you received the model in our WONDER packaging.
When you arrive at your destination, you will simply have to assemble it again, just as you did the first time.
